Frequently Asked Questions
Find answers to common questions
What is Voie's return policy?
We offer a 30-day return and exchange policy. Products must be in original condition with all packaging intact. Please contact our customer service team to initiate a return.
Do you offer installation services?
Yes, we provide professional installation services for all our products. Our expert technicians ensure proper installation and provide guidance on maintenance.
What warranty do you provide?
We offer best-in-class warranty up to 10 years on select products. Warranty terms vary by product category. Please check individual product pages for specific warranty information.
How long does delivery take?
Standard delivery takes 5-7 business days. Express delivery options are available for select locations. You'll receive tracking information once your order is shipped.
What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, net banking, and cash on delivery. All transactions are secure and encrypted.
Do you ship pan-India?
Yes, we deliver to all major cities and towns across India. Shipping charges may vary based on location. Free shipping is available on orders above ₹5,000.
Can I track my order?
Yes, once your order is confirmed, you'll receive a tracking number via email and SMS. You can track your order status in real-time through our website or mobile app.
What if I receive a damaged product?
We guarantee damage-free delivery. If you receive a damaged product, please contact us within 48 hours with photos. We'll arrange for a replacement or full refund immediately.
Do you have physical stores?
We are primarily a digital-first brand. However, we have partner showrooms in select cities. Check our store locator for the nearest location.
How can I contact customer support?
You can reach us via email at support@voieindia.com, call us at +91-1234567890, or use our live chat feature on the website. Our support team is available 24/7.
Still Have Questions?
Our customer support team is here to help you with any queries.
Contact Support